FAQ

Q1: How to know which one packing machine is suitable for us ?

You can first tell business representative which equipment you want to know, what material is the product, how many grams to weigh, and the range of accuracy and speed requirements. Our engineers then recommend suitable packaging machines based on these data and product characteristics.

Q2: How to operate it?

Many languages are available for global markets. There are not only detailed instructions, but also machine video for reference learning.

Q3: Why we should choose your company?

We have many years of industry production and management experience, professional R & D, sales, after-sales team. It can perfectly solve all the problems that customers encounter from purchase to sale.

Q4: How to cooperate with you?

You only need to contact our business representative, and they will be patient to guide you through the whole process

Q5: What's your payment way?

T/T by our bank account directly,or by alibaba trade assurance service.

Q6: How about the delivery and after-sales service?

All our machines are tailor-made because different clients have different requirements, delivery will be within 20 days for the small multihead weigher, For the large-scale machine, it takes longer.

Warranty: 2years (Electric accessories) and free life time maintenance.

If you got any problem when using the machine and the videos can not help, our technician will have video chatting with you to fix your problem.



Contact

CONTACT US

Contact: Dennis Wong

Phone: +86-757-6395 2051

Whatsapp: autompack

Email: info@autompack.com

Add:6th floor, Workshop No. 4, Lane 2, Dazhuang Road, Lijia Development Zone, Shangan Community, Danzao Town, Nanhai District, Foshan city, Guangdong, China.